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VIRUS ALERT

Virus Removal Service

Tired of wondering why your computer is doing weird things?
Vision Communications now offers a Virus Removal service.

A computer virus is a program designed to replicate itself and spread to other computers. Some viruses additionally are designed to damage data or halt operations on a system.

HOW ARE COMPUTER VIRUSES TRANSMITTED?
Viruses are most commonly spread through email attachments and the Internet, however, they can also be spread through diskettes or CD-ROMs.

Virus Removal Service Pricing:

Virus/Spyware/Adware Removal ...................... $50.00

Format/Re-install of OS ................................. $50.00

Please contact Technical Support for more information.

* Sometimes damage caused by a virus is only correctable by performing a format and re-installation of the operating system. For these circumstances, we also offer the services of format and re-install.

 


A computer virus is an executable file that can harm the contents of your hard drive
and prevent you from performing common tasks on your computer.

HOW ARE COMPUTER VIRUSES TRANSMITTED?
Most computer viruses are sent through e-mail. This is how most viruses are
spread to thousands of users in just a few days. Once you have the virus,
every e-mail that you send will be carrying the virus... All of your friends catch
it from you, then their friends catch it from them, and so on.

Here's some information on a few of the most common viruses going around:

W32.erkez

There is virus circulating the Internet right now called W32.erkez. If you notice that you are getting lots of returned messages and not intentionally sending these messages out, you might have the W32.erkez virus. If your anti-virus software (ex. Norton or Mcafee) is not running properly and giving you errors, you might have the virus.
If you only suspect that your computer is infected with this virus, you may run the removal tool. It will not harm your computer in any way.
Download this removal tool here. Save it to your desktop and run it. Let is scan your system and it should clear up any infections

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W32.Gaobot.AFW

W32.Gaobot.AFW is a worm that spreads through open network shares and several Windows vulnerabilities. The worm also spreads through backdoors installed by Beagle and Mydoom worms, and the Optix family of backdoors. The worm also has the ability to act as a backdoor server program and attack other systems. Additionally, the worm attempts to kill the process of many anti-virus and security applications.

Click here for more info and removal instructions

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W32.Blaster.Worm

W32.Blaster.Worm is a worm that will exploit the DCOM RPC vulnerability (described in Microsoft Security Bulletin MS03-026 ) http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-026.asp using TCP port 135. This worm will attempt to download and run the Msblast.exe file.

Removal Tool link:
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

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KLEZ

http://www.symantec.com/avcenter/venc/data/w32.klez.h@mm.html

This powerful virus targets and disables virus scanning software, among other things. Click the link below for more information, including ways to protect yourself from KLEZ, or uninstall it if you have already been infected.
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'Vote' worm

TROJ_VOTE.A is currently spreading in-the-wild. This destructive, mass-mailing Trojan was created using Visual Basic 5. It propagates via Microsoft Outlook by sending emails to all addresses listed in an infected user’s address book. It arrives in an email with the following:

Subject: Fwd:Peace BeTween AmeriCa And IsLam !
Message Body: Hi!
iS iT A waR Against AmeriCa Or IsLam!
Let’s Vote To Live in Peace!
Attachment: WTC.EXE

TROJ_VOTE.A deletes certain antivirus products installed in a system, drops the files WTC.exe MixDaLaL.vbs, and Zacker.vbs. It also modifies the infected user’s Internet Explorer startup page, and formats the infected user’s drive c:\.
It parses drives and directories in search of HTM and HTML files and overwrites them with the following string:
AmeRiCa ...Few Days WiLL Show You What We Can Do !!! It's Our Turn >>> ZaCkEr is So Sorry For You.
This program requires that the Visual Basic Runtime Library MSVBVM50.DLL is installed in order to execute.
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W32.Sircam.Worm@mm

This worm arrives as an email message with the following content:
Subject: The subject of the email will be random, and will be the same as the file name of the email attachment.
Attachment: The attachment is a file taken from the sender's computer and will have the extension .bat, .com, .lnk or .pif added to it.
Message: The message body will be semi-random, but will always contain one of the following two lines as the first and last sentences of the message.

First line: Hi! How are you?
Last line: See you later. Thanks
Between these two sentences, some of the following text may appear:

I send you this file in order to have your advice
I hope you can help me with this file that I send
I hope you like the file that I sendo you
This is the file with the information that you ask for
Name of attachment: A file from the sender's computer with the extension .bat, .com, .lnk, or .pif added to it.

W32.Sircam.Worm@mm contains its own SMTP engine, and propagates in a manner similar to the W32.Magistr.Worm.
Due to what appears to be a bug, this worm does not replicate under Windows NT or 2000.

Removal instructions:
SARC has created a tool to remove this worm.

CAUTION:
In some cases, if you have had NAV quarantine or delete infected files, you will not be able to run .exe files, however you will still be able to run the removal tool.
If you are using Windows Me, and a copy of the worm is detected in the _Restore folder when running the tool, the tool cannot remove it from that folder, as it is protected by Windows. See the document Cannot repair, quarantine, or delete a virus found in the _RESTORE folder, and then run the tool again.
If you are on a network, or have a full time connection to the Internet, disconnect the computer from the network and the Internet. Disable or password protect file sharing before reconnecting computers to the network or to the internet. Because this worm spreads by using shared folders on networked computers, to ensure that the worm does not reinfect the computer after it has been removed, Symantec suggests sharing with read-only access or using password protection. For instructions on how to do this, see your Windows documentation or the document How to configure shared Windows folders for maximum network protection.

CAUTION: Do not skip this step. You must disconnect from the network before attempting to remove this worm.

To obtain the W32.Sircam.Worm@mm removal tool, please click here.
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W97M.Melissa.W

W97M.Melissa.W is a Word 97 macro virus. The subject of the email message is: Important Message From <your name>. This worm is functionally identical to the original W97M.Melissa.A worm that was discovered in 1999. 97M.Melissa.W is a typical macro virus, which has an unusual payload. When you open an infected document, the virus attempts to email a copy of the document to up to 50 other people using Microsoft Outlook. The macro disables the Macro item on the Tools menu in Microsoft Word. It infects Microsoft Word 97 and Microsoft Word 2000 documents by adding a new VBA5 (macro) module named Melissa. Although there is nothing unique in the infection routine of this macro virus, it has a payload that uses Microsoft Outlook to send an attachment, which is the infected document that is being opened. For more information on this virus go to http://service1.symantec.com/sarc/sarc.nsf/html/W97M.Melissa.W.html
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W32.Navidad

W32.Navidad is a mass-mailing worm program. The worm replies to all Microsoft Outlook Inbox messages that contain a single attachment. The worm utilizes the existing email subject line and body, and attaches itself as Navidad.exe. Due to bugs in the code, after being executed, the worm causes your system to stop functioning correctly.
http://www.symantec.com/avcenter/venc/data/w32.navidad.fix.html

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"Snow White"

Believe it or not, there are certain steps that you can take to prevent yourself from getting the Hahaha/Snow White/Hybris virus from an email source. Because the virus always comes from the same email address (Hahaha@sexyfun.net), creating a simple mail filter in your email program will rid yourself from ever getting the Hahaha virus through email. Here's how:

Netscape 4.7 uses:

1. Bring up the Netscape Messenger (mail program)
2. In the top menu, click on EDIT, and then MESSAGE FILTERS
3. When the "Message Filters" window appears, click on the "NEW" button to the right
4. Using the picture below, fill in the blanks accordingly


5. When you are done typing, press the "OK" button, and then the "OK" button again. The mail filter will be activated and any Hahaha virus emails will be automatically deleted the next time you receive one.

Outlook Express users:
1. Bring up the Outlook Express mail program
2. In the top menu, click on TOOLS, then MESSAGE RULES, and then MAIL
3. When the "Message Rules" window comes up, look to the right and click on the "NEW" button.
4. Using the pictures below, fill in the blanks accordingly, checking the boxes in the diagram:


5. After checking the boxes as listed above, click the "contains people" phrase in blue
6. When the "Select People" window comes up, (1.) type " Hahaha@sexyfun.net " in the first box, (2.) then click "ADD", and (3.) then click "OK" as the picture below dictates


7. When you get back to the "New Mail Rule" window, type "Hahaha virus filter" in the "4. Name of the rule:" box, as below:


8. When you get back to the "Message Rules" window, press the "OK" button. The mail filter will be activated and any Hahaha virus emails will be automatically deleted the next time you receive one.

One of the more current and advanced viruses is sent through email with the return address listed as Hahaha@sexyfun.net. The "Snow White" virus, also known as the "W95.Hybris.gen" virus, may not initially be noticable on your system, but in time it can cause some serious damage. Once the dwarf4you.exe program is launched, it attaches itself to numerous important system files. The attachment may also have one of several different names, including, but not limited to:

anpo porn(.scr
atchim.exe
branca de neve.scr
dunga.scr
dwarf4you.exe
enano porno.exe
joke.exe
midgets.scr
sexy virgin.scr.

The safest way to rid yourself, so far, from this virus is to use a virus removal tool from Symantec

Click here to download this tool : fixhybf.zip

After downloading fixhybf.zip, double-click on the icon. You will be presented with a dialogue box asking you to specify where you wish to unzip the tool. Choose a location. It is best to save directly to your drive C:/
After unzipping the file, reboot into DOS mode by clicking on START, then SHUTDOWN, and then choosing to RESTART IN MS_DOS MODE, change to the directory where you unzipped fixhybf.zip and type the following at the command line prompt. For example, if you saved it to your C:/ drive:
at the "C:/Windows" prompt, type in cd..
then at the "C:/ " prompt type in fixhybf /a
then at the "C:/ " prompt, type in fixhybf c:

NOTE: typing the "fixhybf /a" will search all disk drives except the floppy disk or A:/ drive, finding and fixing the corrupted files. Typing "fixhybf c:" will only search the C: drive, finding and fixing the corrupted files.
If you have any further questions about the Hybris virus, visit this page : Hybris virus
The virus-removal tool and hybris information is provided by www.symantec.com

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KakWorm, WScript

WScript.KakWorm.B spreads using Microsoft Outlook Express. It attaches itself to all outgoing messages via the Signature feature of Outlook Express. Once this virus is placed on the system it will spread itself to others and will shut windows down on the 1st of every month at 5:00 p.m. For more information on this Virus go to: http://www.symantec.com/avcenter/venc/data/wscript.kakworm.b.html
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Happy 99 Worm

HAPPY99.EXE is a worm program, not a virus. The file is usually named HAPPY99.EXE and appears as an attachment to an email or article. When executed, the program opens a window entitled "Happy New Year 1999 !!" and shows a fireworks display to disguise its other actions. For more information or how to remove Happy 99 go to http://www.symantec.com/avcenter/venc/data/happy99.worm.html

More in-depth information on virus protection can be found in our FAQ. Click here to check it out
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Other Warnings

Porn sites are taking unwitting Internet surfers on an expensive ride — to the African nation of Chad. Subscribers have been complaining about “free” porn Web sites that make their money by disconnecting Net users’ phones and reconnecting them to an Internet provider in Africa at up to $7.31 a minute. The scam is apparently legal, because the sites have small-type disclaimers warning that porn-hungry viewers may be rerouted for a fee. But few people bother to read the disclaimers. The users are tricked into download a “dialer” program that, when launched, redirects their Internet connection in exchange for viewing the ‘free’ porn.

Here's some information on a common email hoax that is going around:
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SULFNBK.EXE Warning

This particular email message is a hoax. The file that is mentioned in the hoax, however, Sulfnbk.exe, is a Microsoft Windows utility that is used to restore long file names, and like any .exe file, it can be infected by a virus that targets .exe files. The virus/worm W32.Magistr.24876@mm can arrive as an attachment named Sulfnbk.exe. The Sulfnbk.exe file used by Windows is located in the C:\Windows\Command folder. If the file is located in any other folder, or arrives as an attachment to a email message, then it is possible that the file is infected. In this case, if a scan with the latest virus definitions and with NAV set to scan all files does not detect the file as being infected, quarantine and submit the file to SARC for analysis by following the instructions in the document How to submit a file to SARC using Scan and Deliver.
If you have deleted the Sulfnbk.exe file from the C:\Windows\Command folder and want to know how to restore the file, you should contact your computer manufacturer or Microsoft for assistance. As an alternative, If you are running Windows 98 or Windows Me, see the document How to extract files in Safe Mode under Windows 98 or Windows Millennium. NOTE: The instructions in this document are provided for your convenience. The extraction of Windows files uses Microsoft programs and commands. Symantec does not provide warranty support for or assistance with Microsoft products.

 

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