Which
is better, Cable Broadband High Speed Internet or DSL? |
While
both services have their positives and negatives, Cable
Broadband High Speed Internet gives the customer the potential
for even faster downloads and internet experience than
DSL, which is the most common reason that customers subscribe
to any High Speed Internet service. Cable Broadband service
is also lower priced in most instances when compared to
DSL service offerings.
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What
is Vision High-Speed Internet?
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It's
High-Speed Cable Internet service for your home computer.
Vision High-Speed Internet uses a cable modem to connect
your computer to the Internet, so you’re always
on. Vision High-Speed Internet does not tie up your phone
line, so you are free to talk and surf at the same time.
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What
is the cost of installation and what is involved in the
process? |
Our
installation fee is $100.00. With professional installation,
a Vision technician will come to your home and install
the service for you. Professional installation includes
a high-speed direct line and a NIC card, if required.
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How
much does the cable modem cost and can I buy it somewhere
else? |
Cable
modems can be purchased from Vision for $80.00 or rented/leased
for $4.99 per month. Modems cannot be purchased from anywhere
other than Vision so that we can provide the quality of
service we know you will expect from Vision Communications.
Our modems are competitively priced with other companies
who sell cable modems in our local area.
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What
is Broadband and what does it mean to the consumer? |
Broadband
is the high-speed transmission of multiple signal types
over a single medium. Cable's broadband infrastructure
provides an ideal pipeline for delivering large amounts
of data at high speed. The "always-on" feature
of broadband (there is no need to "dial up")
saves time and does not interfere with normal telephone
usage.
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How
Does the Cable Connect to my Computer? |
The
cable is run to a cable modem situated next to your computer.
Then, the cable modem is connected to your computer via
a Network Interface Card (NIC) in your computer.
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What
is a Network Interface Card (NIC)? |
A
network interface card (NIC) is a card that fits in an
expansion slot of a computer so that it can be connected
to a network. A NIC card is included in the cost of installation
from Vision Communications. Computers that participate
in a local area network (LAN) typically contain a network
interface card. A laptop computer uses a PCMCIA card as
its NIC and these are available for purchase through Vision
Communications at a competitive price.
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What
if I do not subscribe to Vision's cable TV service? Can
I still subscribe to Vision Broadband services? |
Yes. You can subscribe to Vision's Broadband Service for
$49.99 broadband only. Or, you can save $5.00 per month
on broadband service when you subscribe to one of Vision's
cable television packages and pay only $44.99 per month
for broadband service.
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Can
I watch TV and use High-Speed Internet service at the same
time? |
Yes.
While the signals travel over the same wire, one service
is not affected by the other.
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Does
my computer need to be in the same room as my TV? |
No.
Your computer can be located almost anywhere in your home.
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How
do I get Vision Broadband Service? |
Vision
Broadband High-Speed Internet is currently available to
Lafourche parish residents in Mathews south to Grand Isle.
To find out more, please call (985)693-4111 from the South
Lafourche area, (985)532-3111 from the mid-Lafourche area
or (985)787-2111 from the Grand Isle area. We may also
be contacted toll-free at 1-(888)-475-7111.
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How
fast is Vision High-Speed Internet? |
Vision
Broadband High-Speed Internet is very fast! Actual speeds
vary, but each customer can experience speeds as high
as 6Mb per second. Each customer group is sharing 34Mb
of speed! Factors that affect the speed of your Vision
High-Speed Internet service include: your computer's performance
and configuration; whether you are accessing non-cached
or cached data; performance characteristics of each component
of your data network; the number of users and overall
traffic on the Internet and Vision High-Speed Internet
network.
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How
much does Vision High-Speed Internet cost? |
The
unlimited monthly service costs $44.99 for residential
service and $79.99 for business accounts.
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Can
I have a USB connection instead of an Ethernet connection? |
Currently,
Vision Communications High Speed Internet supports only
Ethernet based connections because they provide the best
quality Internet experience. We provide cable modems capable
of utilizing an ethernet connection and will support that
type of connection. NIC’s are provided if needed
in the cost of Installation.
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How
many e-mail accounts can I have when I subscribe to Vision
Communications High Speed Internet service? |
Residential
accounts and Commercial accounts may have up to 5 additional
e-mail accounts per subscription, which means each subscriber
can have 6 e-mail accounts.
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What
are surge suppressors, and how do they work? |
Power
surges -- also known as transient voltage surges-- are
brief spikes of power that can travel through power lines.
Power surges can permanently damage computers, televisions,
fax machines and other home appliances that contain microprocessors
and sensitive electronic components.
Many people assume that surge suppressors can protect
their home from lightning damage. Surge suppressors are
not lightning protection devices - they cannot protect
your home or your home's internal electrical wiring from
a direct strike. Surge suppressors can, however, protect
your equipment from voltage surges caused by unexpected
occurrences such as a utility pole downed by a storm.
Surges can also generate from inside the home. For instance,
appliances such as furnaces, air conditioners and vacuum
cleaners can cause power surges in your home's electrical
system when turned on or off. And in some cases, remote
lightning strikes cans cause surges. However, UL Listed
transient voltage surge suppressors (TVSS) can reduce
the risk of such damage.
The unpredictable nature of surges makes it difficult
to suppress them; you never know when, how long or how
powerful they will be. In some cases, a surge may have
a higher energy level than the device can handle. When
this happens, the surge suppressor may be damaged and
lose its ability to provide protection against future
surges.
Some surge suppressors look very similar to multiple-outlet
power strips but obviously have additional features to
suppress surges. These devices often have more than just
power connectors, they can have telephone line, Ethernet,
and cable connectors also. Other surge suppressors resemble
common plug-in adapters. Not all power strips and adapters
offer surge suppression, so make sure the product and
product packaging clearly states "UL Listed Transient
Voltage Surge Suppressor."
The following are frequently asked questions about surge
suppression, and definitions of terminology used when
specifying surge suppressors:
What
is TVSS? TVSS is an abbreviation for "transient
voltage surge suppressor." A TVSS is a device that
attenuates (reduces in magnitude) random, high energy,
short duration electrical power anomalies caused by utilities,
atmospheric phenomena, or inductive loads. Such anomalies
occur in the form of voltage and current spikes with a
duration of less than half an ac cycle. These high energy
power spikes can damage sensitive electronic equipment,
such as computers, instrumentation, and process controllers.
How do surge suppressors work? Surge
Suppressors are designed to divert high energy power away
from a load by providing a lower impedance path to common
point earth ground. Surge suppressors used most often
for panelboard protection have metal oxide varistors (MOVs)
connected in parallel.
Do I really need surge protection? Without
some type of surge protection, excess voltage goes into
your electronics or anything plugged in and can cause
damage. You may not notice damage at the time a surge
occurred; however, over time it will shorten the life
of your devices.
Will Surge Protection Guard Against Direct Lightning
Strikes? No. Direct lightning strikes have been
estimated to be in excess of 250,000 volts. To date, there's
no technology equipped to handle this formidable force
of nature.
What types of components make up a surge suppressor?
The device most commonly used in an ac surge suppressor
is an MOV comprised of solid-state zinc oxide with multiple
junctions.
MOVs provide low impedance when conducting, and are packaged
for specific voltages and current handling capacities.
Other devices (more typically found in dc applications)
include single junction diodes and gas tubes that ionize
at preset voltages.
Where are surge suppressors installed?
AC surge suppressors are typically installed in these
three areas: at a utility service entrance for protection
of an entire facility. in distribution panelboards and
switchboards for protection of sensitive downstream loads;
connected to a wall outlet for individual protection of
a specific piece of equipment, such as a computer or solid-state
controller.
What is surge current capacity? Surge
current capacity, as defined by NEMA standards, is the
maximum level of current a surge suppressor can withstand
for a single transient event. This level is used to indicate
the protection capacity of a particular surge suppressor
design, and when specifying a suppressor for a given application.
For example, in a high exposure application with very
large transients present from lightning, a higher level
surge current capacity would be required.
What is clamping voltage? Clamping voltage-also
referred to as peak let through or suppressed voltage
rating-is the amount of voltage a surge suppressor permits
to pass through it to the attached load during a transient
event. Clamping voltage is a performance measurement of
a surge suppressor's ability to attenuate a transient.
This performance value is confirmed by Underwriters Laboratories
during tests conducted while evaluating a surge suppressor
for listing.
What features should be considered when selecting
a surge suppressor? Two important areas to consider
during the selection of an surge suppressor are performance
and safety, and include the following criteria:
Performance: 1) surge current capacity;
and 2) clamping voltage.
Safety: 1) the individual suppression
circuit should be fused to clear an inoperative MOV during
an extreme transient event, and 2) provide overcurrent
protection for the surge suppressor during a fault condition.
The following definitions apply specifically to surge
protective devices (SPD). They are provided for further
clarification of the performance specifications in the
data sheets.
Crest Value (peak): The maximum value
that a wave, surge, or impulse attains. It is generally
associated with the front of a wave.
Clamping Voltage: The peak voltage across
the surge protective device (SPD) measured under the conditions
of a specified surge current and waveform. Peak voltage
and peak current are not necessarily coincident in time.
Impulse: A wave (surge) of unidirectional
polarity. In testing, the risetime and duration of the
impulse are specified, e.g., an 8/20ps impulse, a 10/1000ps
impulse.
Maximum Continuous Operating Voltage (MCOV):
The maximum rms value of the power frequency voltage that
may be applied continuously between the terminals of the
surge protective device.
Nominal System Voltage: A nominal value
assigned to designate a system of a given voltage class,
e.g., 120/240 Volt single phase. Note: see ANSI C84.1-1989
Operating Duty Cycle: One or more operations
per unit of time as specified.
Pulse Life: The number of surges of a
specified voltage and current amplitude and waveform that
may be applied to a SPD without causing a change of more
than 10 percent in the clamping voltage. The time interval
between surges must be specified.
Maximum Single Impulse Current: The maximum
amplitude of current which may be applied for a single
8/20us impulse without causing device failure.
Power Dissipation: The power dissipated
by a protective device while connected to an AC line of
the rated voltage and frequency while no overvoltage condition
or surge exists. Steady state power dissipation.
Response Time: The time domain response
of a surge protective device to the front of a voltage
waveform depends on the rate-of-rise of the incident wave,
the impedance of the surge source and connecting wiring,
the effects of protective device reactance, and the response
behavior of conducting mechanisms within active suppression
elements. In other words, response to the front of a wave
can be affected more by the test circuit conditions, including
lead inductance, than by the response time of the active
suppression element.
Surge: A transient wave of current, potential,
or power in an electric circuit.
Surge Let-Through: The voltage seen by
the protected load, includes the SPD clamp voltage plus
the voltage drop in the connecting wires. The part of
the surge impulse which passes through the protective
device.
Surge Protective Device: A device for
limiting the surge voltage on equipment by discharging
or diverting surge current. A SPD should be able to repeatedly
perform these functions are specified.
Turn-On Time: The time required for a
device to make the transition from an "OFF"
state to an "ON" state.
Turn-Off Time: The time required for
a device to make the transition from an "ON"
state to an "OFF" state.
Voltage-Current (V-I) Characteristics:
The relationship between the suppressed voltage and the
magnitude of the surge current which induces this voltage.
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How
do I work the Universal Electronics Millennium 4 Universal
Remote Control for cable TV? |
You
can download the user's
manual for the cable TV Universal Electronics Millennium
4 Universal Remote Control here in PDF format.
|
Why
choose cable TV over satellite service? |
Vision
Communications pays local taxes, staffs local offices
with local employees, and broadcasts local channels at
no extra cost. You don't have to worry about rain-fade
or sign a contract, yet we give you free 24/7 technical
support.
Don't
I get more channels with satellite? Not
necessarily. When you compare the channels offered from
cable to those from satellite, the numbers are about the
same. Some satellite providers use inflated numbers to
advertise the total of channels they offer although the
numbers might be even less when offered to individual
towns.
Is
satellite cheaper? At
first, satellite might appear cheaper as advertised. However,
you'll have to factor in additional non-recurring or monthly
costs for setup fees, equipment for each room needing
service, local stations, and repair.
How
does installation work? Vision
Communications employs a local staff who will make sure
your location is ready for cable use. With satellite,
you either have to find a freelance installer or do it
yourself (get on the roof, clear obstructions, test angles
to get the best signals, run wires through the walls,
connect to the phone outlet, etc.)
Does
cable offer a better picture? Although
they're about the same, satellite signals can be hindered
by nature's factors like weather or trees. Digital cable
displays an excellent picture, but basic cable is also
an excellent, reliable alternative.
If
you're considering switching to satellite, think about
this:
- What
are your current favorite channels? What other channels
you would like to see? Make sure to factor in your local
channels before you compare cable with satellite service.
Realize that some channels, such as PBS, might be offered
on satellite but not from local stations.
- How
many TV sets need to get the satellite signal? You will
probably have to add at least $5 extra per TV per month
because each will need connections.
- Quality,
location and reliable service: Vision Communications
is located in Larose, Louisiana, where you can stop
by our office anytime during regular business hours.
We are also available after hours by phone.
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