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BROADBAND INTERNET
Now up to 8 Mb per second!!!*

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VIRUS PROBLEMS? COMPUTER WORKING FUNNY? Contact us about cleaning your computer and installing virus, spyware, and adware protection.

Always on - 24/7 connection
Doesn't tie up your phone line or cable line
FREE home installation ($100 value)*
Modems leased as low as $4.99 per month or $60 one-time when purchased
Virus and spam protection

$44.99 per month for 4 Mbps -
Standard Residential Rate
with Vision Cable service

$49.99 per month for 4 Mbps -
Standard Residential Rate without Vision Cable service

$54.99 per month for 8 Mbps -
Premium Residential Rate
with Vision Cable service

$64.99 per month for 8 Mbps -
Premium Residential Rate without Vision Cable service

$79.99 per month for 3 Mbps -
Business rate

* some restrictions may apply

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Wireless Internet now available!
Also known as Wi-Fi. Now available at Port Fourchon.

Wi-Fi Pricing and Frequently Asked Questions:

  • $9.99 per month for WiFi access for existing customers
  • $4.99 per day for WiFi access for non-customers
  • $19.99 per week for WiFi access for non-customers
  • $49.99 per month for WiFi access for non-customers
    *Limited time only - Offer ends December 31, 2007

Wi-Fi Frequently Asked Questions

Where is Wi-Fi available?
At this time Wi-Fi is available exclusively at Port Fourchon.

What is Wi-Fi?
Wi-Fi, or Wireless Fidelity, is a term that is used generically to refer to any product or service using any type of 802.11 technologies. Wi-Fi enabled devices can send and receive data wirelessly from any location equipped with Wi-Fi access. How? Access points transmit a radio signal to Wi-Fi enabled devices (laptops, etc.) that are within range of the access point.

How does the service work?
Access points are positioned throughout each service location, which transmit a radio signal wirelessly to a user's wireless network card. Once your laptop connects to one of our access points, just launch your web browser (you will be automatically redirected to the Vision Wi-Fi signup page) and follow the instructions there.

How fast is the service?
Each access point on Vision's Wi-Fi network has up to a 6 MB download connection. Your actual download/upload speeds may fluctuate depending on network traffic, and the amount of people connected to the same access point as you are.

I have a laptop. Can I use the system?
Not necessarily. While most new laptops are Wi-Fi enabled, yours may not be. If this is the case you may need to purchase and install a wireless card in your laptop, which can be purchased in most electronics and computer stores for around $40 - $60. If you have a Wi-Fi enabled device, browser and credit card you should be able to access the network. If you are unsure as to whether or not you have a wireless card, you will want to consult the documentation that came with your computer.

If I have a cell phone with Internet service, can I use the system?
Some cell phone/PDAs are now equipped with the ability to connect to 802.11 wireless networks. However, for most phones out there, the answer is no. If you are unsure whether your phone has this functionality, contact your wireless phone service provider.

Is the system secure to use? Can anyone tap into my wireless transmissions?
With any wireless transmission, the actual signal is not secure and it can, with effort be picked up by other parties. It is up to the end user; therefore, to take the security options that they feel are appropriate, e.g. using a Virtual Private Network, or VPN tunnel.

What operating systems are currently compatible with the service?
Our Wi-Fi network is not Operating System-specific, and will work with any operating systems as long as there is a compatible, Internet-ready browser such as Internet Explorer, Safari, or Mozilla Firefox.

How do I install the software drivers for my wireless network card?
Software drivers differ depending on the specific wireless network card you purchase. Refer to the documentation that came with your wireless network card for specific instructions. If you have any more questions, or the documentation is unclear, you may want to contact the network card manufacturer.

How do I know if my wireless network card is supported?
Our network is a Wi-Fi 802.11b/g network; therefore, any Wi-Fi certified wireless network card will work. Look for the Wi-Fi certification on the wireless network card before purchasing it.

Can I access my personal email account through this network?
You can access any web-based email account such as Yahoo.com or Hotmail.com, and also any MobileTel Internet/Vision Communications e-mail accounts. You can even access corporate email accounts if your employer provides you with a virtual private network (VPN) client and a firewall. As with any wireless communication, our Wi-Fi service is not inherently secure and you should ensure you have adequate security safeguards in place.

Can I connect using a Macintosh computer?
Yes, the network supports Macintosh users. Macs with AirPort cards installed usually require little or no configuration. See the AirPort card documentation for specific instructions.

Is Wi-Fi the same as Bluetooth?
No. While both are wireless technology terms, Bluetooth technology is slightly different. What this means for consumers is that appliances using Wi-Fi technology and those using Bluetooth technology are not interoperable. Bluetooth and Wi-Fi are different in several ways, and are not necessarily in competition. Wi-Fi technology boasts faster data transfer speeds and range, while Bluetooth requires less power and is therefore more prominent in small appliances, such as PDAs and cell phones.

What does it cost?
Vision Communications, Latelco, and MobileTel Internet customers can add Wi-Fi service to their existing accounts for only $9.99/month. Daily, weekly, and monthly usage is also available with a credit card for $4.99, $19.99, and $69.99, respectively unless there is a special promotion.

How is my time measured?
Daily, weekly, and monthly usage is measured from the time the credit card is accepted to 24, 168, and roughly 744 hours later, respectively. Usage time is not banked or separated. If you have added Wi-Fi service to your existing account with us, you have unlimited monthly access as long your account is not delinquent.

Does Vision Wi-Fi provide any technical support?
Yes. Vision provides free technical support to their Wi-Fi customers. You may contact our technical support department anytime at 866-774-2446.

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